RL Baxter Building Corp.

Credit: dKol Photography (www.dkolphotography.com)

RL Baxter builds long-term relationships with clients by listening and responding to their needs.
By Jim Harris, Senior Editor at Knighthouse Media

RL Baxter Building Corp. does much more than its name indicates. “We really see ourselves as a customer service business that just happens to do construction,” says Eric Baxter, vice president of the Poughkeepsie, N.Y.-based company. “We believe in providing custom service, listening to our clients’ needs and wants, and executing to their vision.”

Eric Baxter makes himself readily available to clients. “Every client has my cell phone number,” he says. “I’m always available and able to drop anything to go on a work site.

“People enjoy working with us because they know we will do the right thing,” Baxter adds. “We don’t just want to do one job with our clients, we want their next five to 10 jobs.”